Returns & refunds

Try it for 30 days. If you're not delighted with your EMS Eye Massager, send it back for a full refund — even if you've used it.

30-day return window

Contact customer care within 30 days of delivery for the correct return instructions and address.

Start a return

• Email support@ahsimstudio.com with your order number and reason.
• We will send your return instructions.
• After receipt and inspection, we refund the original payment method.

Damaged or incorrect items

Report damage or an incorrect item promptly with photos of the packaging and product. We will arrange a replacement or refund.

Your rights

This guarantee is in addition to your rights under applicable US consumer law.